Terms of Service

1. Agreement

Optmos is a product developed and operated by SOCIAX MARKETING & SERVICOS LTDA ("Sociax", sociax.com.br), CNPJ 55.012.194/0001-37, Av. Brigadeiro Faria Lima, 1811, conj. 918, Jardim Paulistano, São Paulo, SP, 01452-001, Brazil. By creating an account or using Optmos ("the Service"), you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization.

2. The Service

Optmos is a cockpit for intraday optimization of paid media campaigns. It reads data from the Meta Ads accounts you connect and applies daily budget changes to ad sets through Meta's official API. The authorization requested from Meta at connection includes reading and managing ads (ads_read and ads_management); during diagnosis and observation Optmos changes no budget, by engine rule, and changes only begin after subscription, rule calibration and the write test.

3. Your account

• You are responsible for safeguarding your credentials and for activity in your account.
• You must provide accurate information and keep it up to date.
• You must have rights to connect any ad accounts you link to Optmos.

4. Acceptable use

You agree not to:

• Reverse engineer, resell, or sublicense the Service without our written consent.
• Use the Service to violate the policies of Meta or any other connected platform.
• Upload illegal content or use the Service for unlawful activity.

5. Billing

The monthly fee is calculated on the budget of the groups enrolled in the engine (the ad sets checked in Rules), measured per day, with or without writes, during the closed month, using the published rate table (marginal rates by budget band; minimum monthly fee of R$1,000). Subscriptions started before September 30, 2026 follow the previous table through the October 2026 billing month and move to the current table from the November 2026 billing month. Multiple ad accounts in the same workspace are one fee, on the summed budget. The first 15 days after subscribing are not charged. On the first day of each month, Stripe charges the fee for the month that has just closed. Fees are non-refundable except where required by law. You can cancel anytime from your billing settings; cancellation takes effect at the end of the current billing period, and the month in progress is charged on its closing.

6. Automated actions

When you turn the Optmos engine on or approve a recommendation, you authorize Optmos to perform the corresponding action on the connected ad account on your behalf. You remain responsible for media spend, performance, and compliance with the connected platform's terms.

7. Disclaimer

The Service is provided "as is" without warranties of any kind. We do not guarantee any specific advertising outcome, conversion result, or return on ad spend. Ad-platform data accuracy depends on Meta.

8. Limitation of liability

To the maximum extent permitted by law, Optmos will not be liable for indirect, incidental, or consequential damages, or for lost profits or ad spend. Our aggregate liability is limited to the fees you paid in the twelve months preceding the claim.

9. Termination

We may suspend or terminate accounts that violate these Terms. You may close your account at any time; see our Privacy Policy and Data Deletion page for data deletion details.

10. Changes

We may update these Terms. Material changes will be announced by email or in-app notice.

11. Contact

Sociax · contato@sociax.com.br